Overview
Due to the growth in online E-commerce businesses, it has become more and more vital to get visitors to your site and keep them there. Many online businesses pay over $5 per visitor to their website, so when they leave without making a purchase, and in some cases buying from competition it can be very costly. Luckily Intellichat is here to help! It will keep visitors at your website, and persuade them to choose you over your competitors usually by offering them an incentive to buy such as a discount or free postage
Stand Out From The Crowd
By adding one of the most popular tools on the internet today (Instant Messaging) to your website, your customers will get the answers they need about your product(s) before they buy. Customers will attach more value to your product; it's like having a live salesperson on your website.
We create your custom agent transcript for you based upon your website content and FAQs. So your agents will not only interact with your leaving visitors to increase your sales, but will also interact with them to answer any questions they may have to help increase your customer satisfaction. Unlike live agents who can be slow to respond, costly and don't always answer questions correctly, our Intellichat agents will answer exactly how you want them too, without the need for any training or outsourcing.
Cost is where Intellichat becomes a must have for any ecommerce website. There are no setup fees or monthly subscriptions, it is 100% pay per performance, so you only pay for the sales that we save. So it's a must win solution!
Intuitive Control Panel
The Control Panel has been created with years of experience using the knowledge of knowing exactly what clients really want from their control panel. We listen to all of our clients, and welcome their feedback to constantly improve our system.
Every part of our control panel is build around the customer, and their business. We are here to help you grow your online business, so we provide you with all the statistics you require to make educated decisions about how to advertise your business, and what information may be missing from your web pages. With the ability to modify chat responses, change chat window designers and add chat agents plus many more variable options so you can make calculated decisions based on the statistics.
You will be allocated your own account manager who will build your chat campaigns, monitor your chat logs and continually optimize your campaigns so you can rest assure your intelligent chat agent answering all questions asked and is converting the best it can.
Features
System Preferences
Take full control of your campaigns. Customise your exit strategy to work best with your target audience.
Window Themes
Change the style of your exit chat window, or rotate between all the available themes.
Advanced Statistics
Get full statistics on any configurations within our system, most popular browsers and detailed sales logs.
Chat Agents
You can make as many or as few chat agents to work on your site. With each agent, you get full statistics day by day.
Unanswered Questions
If our system misses any questions, we will record the missed question and your account manager will add an answer.